Terms of service

Welcome to HugsyTM! By using our website or purchasing our products, you agree to the
following terms.
Last updated: May 2026
Clear & Fair
We keep our terms simple and straightforward. No hidden clauses or complicated legal
language.
Mutual Respect

These terms protect both of you — you and HugsyTM — to ensure a positive experience for
everyone.
Use of Website
By using hugsy.co, you agree to:
• Use the site for lawful purposes only
• Provide accurate information when placing orders
• Not interfere with the website’s functionality or security
• Not copy or distribute our content without permission
• Be at least 18 years old, or have parental consent
All website content is the exclusive property of HugsyTM and is protected by intellectual
property laws. Unauthorized use may result in legal action.
Orders & Payments
Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to
refuse or cancel any order for any reason, including pricing errors or suspected fraud.
Pricing: All prices are in Egyptian Pounds (EGP) and are subject to change without notice.
The price confirmed at the time of order is the binding price.
Payment: We accept credit and debit cards. Payment is processed upon order confirmation.
Pre-orders: The amount is charged at the time of placing the order. Shipping dates are
estimated and not guaranteed.
Shipping & Delivery
Delivery Times: We provide estimated delivery windows but cannot guarantee specific dates.
Delays may occur due to shipping or external factors.
Delivery Address: You are responsible for providing an accurate address. We are not liable
for orders shipped to incorrect addresses.
Transfer of Ownership: Product guarantee transfers to you upon delivery from the courier.
Returns & Refunds
Due to hygiene standards for sleep products, we maintain a strict no-return policy after
shipping. Pre-orders may be cancelled at any time before shipping.
Limitation of Liability
HugsyTM provides its products as is. We are not liable for any indirect or consequential
damages arising from the use of our products.
Our total liability for any claim shall not exceed the amount you paid for the product.
Governing Law
These terms are governed by the laws of the Arab Republic of Egypt. Any dispute is subject
to the exclusive jurisdiction of the competent Egyptian courts.
Changes to Terms
We reserve the right to modify these terms at any time. Updates will be posted on this page.
Continued use of the website constitutes acceptance of the updated terms.